Website Terms and Conditions
Conative Health Pty Ltd trading as IKAO Health
- About These Terms
These Website Terms and Conditions (“Terms”) govern your use of the IKAO Health website located at www.ikaohealth.com (“Website”), operated by Conative Health Pty Ltd trading as IKAO Health (ABN: 32676576391) (“IKAO Health”, “we”, “us”).
By accessing or using this Website you agree to be bound by these Terms. If you do not agree please do not use this Website.
These Terms should be read alongside our Privacy Policy and Medical Disclaimer, both of which are available on our Website.
- Nature of Website Content
The content published on this Website is provided for general informational purposes only.
Website content:
- Does not constitute medical advice, diagnosis, or treatment
- Is not a substitute for consultation with a qualified healthcare practitioner
- May not be current, complete, or applicable to your individual circumstances
You should not rely on information published on this Website to make health decisions. Always seek the advice of a qualified healthcare practitioner regarding any medical condition or health concern.
- Clinical Services
IKAO Health provides private telehealth clinical services across Australia. All clinical services are:
- Subject to practitioner availability and clinical appropriateness
- Provided by qualified healthcare practitioners acting within their professional scope
- Governed by the Patient Terms and Conditions agreed to at the point of booking
IKAO Health is a private clinical service. Consultations are not covered by Medicare and are not Medicare rebatable.
- Bookings and Payments
Appointment bookings are made through our practice management system. By booking an appointment you agree to our Patient Terms and Conditions and Cancellation Policy, both of which are presented to you at the point of booking.
Fees are payable at the time of booking unless otherwise agreed. All fees are displayed in Australian dollars and include GST where applicable.
- Health Assessments
Online health assessments available through this Website are wellness information tools only. They do not constitute medical advice, diagnosis, or clinical assessment. Results are for informational purposes only and should be reviewed with a qualified healthcare practitioner.
- Intellectual Property
All content on this Website including text, images, graphics, logos, and brand elements is owned by or licensed to Conative Health Pty Ltd and is protected by Australian copyright law.
You may not reproduce, distribute, modify, or publish any content from this Website without our prior written consent.
- Third Party Services and Links
Our Website may refer to or integrate with third party services including diagnostic providers, practice management systems, and assessment platforms. We are not responsible for the content, accuracy, or practices of third party services. Links to third party websites are provided for convenience only and do not constitute endorsement.
- Limitation of Liability
To the maximum extent permitted by Australian Consumer Law:
- We do not warrant that this Website will be uninterrupted, error-free, or free from viruses or harmful components
- We are not liable for any loss or damage arising from your reliance on information published on this Website
- Clinical services are delivered by qualified independent practitioners and IKAO Health’s liability in relation to clinical services is governed by the Patient Terms and Conditions
Nothing in these Terms excludes, restricts, or modifies any right or remedy, or any guarantee, warranty, or other term or condition implied or imposed by the Australian Consumer Law that cannot be excluded or limited by agreement.
- Privacy
Your use of this Website is also governed by our Privacy Policy, available at [Insert URL].
- Governing Law
These Terms are governed by the laws of Queensland, Australia. You submit to the non-exclusive jurisdiction of the courts of Queensland for the resolution of any disputes arising under these Terms.
- Changes to These Terms
We may update these Terms from time to time. The current version will always be available on our Website. Continued use of the Website following any update constitutes your acceptance of the revised Terms.
- Contact Us
For enquiries relating to these Terms please contact:
IKAO Health Conative Health Pty Ltd
Email: info@ikaohealth.com
Website: ikaohealth.com